Head of Employee Expeprience, Allbirds
Mark is a seasoned globally minded Employee Experience Leader who has chosen to work for big hearted companies and focus on how he and his team can unleash the talents and passions of a company’s employees. Early in his career, he worked with the likes of Best Buy, Levi Strauss & Company and Gap Inc. partnering with business leaders to support their HR needs including innovative ways to create a learning organization and ensure integration between work and life. Mark also spent two years living and working in Paris, France for Thomson/Technicolor.
Most recently, Mark was the pioneer of designing the Employee Experience at Airbnb, which has since created significant changes in the way organizations globally are looking at expanding the HR function to focus on the entire employee journey. This group included traditional HR functions, in addition to broader teams focused on social impact, culture and workplace. Mark helped to further Airbnb’s mission “to create a world where you can belong anywhere,” by establishing the employee experience mission that employee’s feel they belong at Airbnb. Glassdoor recognized Mark and his team’s work by naming them the #1 Place to Work in 2016.
Mark is now taking his learnings to consult with companies, from startups to large global brands, to advise on how to evolve from HR to Employee Experience, how to create an integrated internal and external brand, how to bring the mission and values to life, and how to create a greater connection between the company and their employees, between employees, with the company’s customers, as well as the communities in which they operate.
In addition, Mark is also working with Backstage Capital, a unique Venture Capital firm which is focused on securing funding and resources for underestimated founders- Women, LGBT and/or People of Color. He is helping them scale their organization, seek out like minded investors, as well as supporting their Founders to help them strategize and grow their businesses.
Mark has his JD/MBA from the University of Colorado after four formative years at Colorado College. Mark chose to leave the practice of law after one year to focus his career on helping organizations do the right thing and to attract, develop, engage and retain creative and diverse talent to drive business results, curate the culture and create community connections.
In addition, Mark has been actively involved in giving back, including helping organizations enable their employees to help those less fortunate through volunteering programs and community involvement. He served on the Gap Foundation Board of Directors, and is currently on the Board of First Graduate, a non profit which helps those who are first in their family to attend and graduate college.